-
1.
What is your relationship with Hua Nan Financial Holdings?
（Including its subsidiaries Hua Nan Commercial Bank, Hua Nan Securities, South China Insurance, Hua Nan Investment Trust, Hua Nan Venture Capital, and Hua Nan Assets Management）
-
2.
What channels do you use to learn about the corporate social responsibility information of Hua Nan Financial Holdings?
（Optional）
-
3.
Please check the level of your concern for the following Issues
（5 is the highest, 1 is the lowest）
※CSR Practice Results
-
4.
Corporate Governance：
Corporate governance structure, board of directors’ responsibilities and operating mechanism
-
5.
Integrity management：
The company’s integrity management and anti-corruption policies, etc.
-
6.
Compliance With Laws And Regulations：
Compliance with relevant laws and regulations on company operations and control mechanisms
-
7.
Risk Management：
Various risk management and control structures and mechanisms
-
8.
Operating Performance：
Financial performance of the company's operations and profitability
-
9.
Digital Financial Services：
The digitization of financial services and the performance and momentum of innovative services
-
10.
Responsible Finance：
Development of green financial products, and policy formulation and process implementation of investment and financing into ESG
-
11.
Climate Change Strategy：
Identify the risks/opportunities and financial impacts derived from climate change, and develop corresponding management strategies and products
-
12.
Customer Privacy And Information security：
Customer privacy and information system security
-
13.
Customer Rights：
Customer feedback mechanism and management, customer satisfaction with related products and services
-
14.
Green Procurement：
In order to achieve environmental protection and reduce carbon emissions, purchase energy-saving or environmentally friendly products
-
15.
Energy And Resource Management：
Consumption and management of energy resources required for operation, promotion of internal energy saving and carbon reduction
-
16.
Financial Inclusion：
Whether financial products and services touch customers with different conditions, so that financially disadvantaged groups can also use various financial services
-
17.
Recruitment And Cultivation Of Talents：
Create a working environment that unites employees' centripetal forces, improves their technical capabilities, and is suitable for talent development
-
18.
Employee Compensation And Rights：
Competitive salary and benefits, legal and flexible working hours, employee performance evaluation, and establish a smooth labor-management communication platform through employee feedback
-
19.
Diversified And Healthy Workplace：
Work environment design that protects employees' physical and mental health, human rights and diversity
-
20.
Social Welfare：
Various public welfare activities, including donations from disadvantaged groups, support, and assistance in local community development, etc.
-
21.
Human Rights Care：
Pay attention to the protection of human rights, and examine whether the subject of investment and financing projects and other businesses violate major human rights laws in the world
-
22.
Other suggestion