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The Group has endeavored to improve the quality of financial products and business in line with the directions taken by the financial and economic policies of the government, so as to provide industrial and commercial enterprises as well as the general public with comprehensive financial services. We fully utilize our capacities of promoting the industrial and economic development and the well-being of society. In
addition, we adhere to the core values of 'HEART'- Honesty, Efficiency, Activeness, Responsibility,and Teamwork, and are committed to enhance business performance, protect customer rights and maximize shareholder value in order to build a sustainable financial group.

The Group established a CSR Committee with the chairman serving as the convener to promote the fulfillment of corporate social responsibility throughout the Group. The main duties of the Committee include formulating major strategies which shall be adopted by the Group in fulfilling its corporate social responsibilities, supervising the implementation of corporate social responsibility and examining the results
thereof, monitoring the preparation and review of the annual CSR report, and assessing relevant CSR regulations and significant issues for future reference. The Corporate Social Responsibility Committee convened three meetings in 2018, and the personal attendance rate of the committee members is 96%. Its composition is shown below.

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